Commercial Transparency and Change Control
Move from business requirement, problem or frustration to working digital capability with scope and risk under control. RiseSI explains the required work, price and responsibilities before each paid stage begins.
Our working principles
The proposal RiseSI provides records the agreed work and commercial terms. Any different arrangement must be expressly agreed in writing; mandatory legal rights remain protected.
The free enquiry review assesses initial fit for a custom application, system or platform, a ready-to-go utility, project delivery support or a combination. The AUD 495 fixed Capability Review then brings your leadership team and RiseSI together to clarify the requirement, business objectives and digital vision, with a written summary of priorities, key risks and the next step.
When requirements are clear, RiseSI provides a proposal and quotation. Where deeper analysis is needed, including changes or new features for a ready-to-go utility, we explain that work and its separate fee. If you approve, we carry out the analysis and use it to prepare the delivery proposal.
A Proof of Concept (POC) tests whether an approach works in practice for your requirement. A Minimum Viable Product (MVP) provides a first usable version with agreed core features. POC/MVP work starts from AUD 4,950; its purpose, scope, price and timing are agreed before it begins.
Custom application, system or platform development starts from AUD 6,500 per planned delivery month. The proposal, provided in the prior steps, fixes the total price and delivery period for the agreed work. RiseSI carries its own delivery overruns, including the additional time and effort needed to complete that work.
Ready-to-go utilities offer a lower setup cost than a custom build; the proposal confirms configuration, any separately scoped features or API connections, timing and fees. Standalone project delivery and risk-control work starts from AUD 6,500 per month, with responsibilities, authority, period and fees defined in the proposal.
A custom build includes agreed development, deployment, delivery leadership, project coordination and risk control. There is no second project-management fee for that included work. Any additional provider, licence, usage or integration charges are identified in the proposal, with allowances and approval arrangements where relevant.
When you proceed with RiseSI to a production build for the same capability, 60% of the POC or MVP development fees paid to RiseSI is credited against that build. The proposal shows the credit and remaining build price. Taxes and third-party charges are excluded from the credit.
Ongoing platform service
Ongoing platform service and support for a custom build or a ready-to-go utility starts from AUD 650 per month. The delivery proposal confirms the service fee and what it includes before you commit to the build or setup.
Every RiseSI deployment includes a monthly check-in as part of its ongoing service. We discuss how the digital tool is working for your business, your wider business systems and priorities, and opportunities to save time, improve control and advance through digital tools.
The agreed service also covers hosting, support and maintenance. Unused meetings do not accumulate. Additional development and integrations are separately agreed unless included.
Each payment covers the coming month’s agreed work, or a specifically agreed stage or piece of work, and is due before that work begins. The proposal sets out the amount and timing of each payment. Ongoing service fees cover the coming service period and are due before that period begins. Where substantial effort is needed at the outset, a separately priced scoping stage or initial delivery stage is agreed to cover that work.
You can give written cancellation notice at any time, including during the first delivery month. Agreed work or service continues until the end of the paid period unless a different end date is agreed. Future unstarted periods or work are not charged, subject to any minimum commitment expressly agreed in writing. Fees paid are non-refundable for ordinary cancellation or a change of direction, subject to mandatory legal rights.
Cancelling ongoing service also ends the bundled hosting, platform operation, support and access at the end of the paid period, unless an alternative arrangement is agreed. The agreement addresses data export, the collection window, any separately priced transition work and lawful retention. See Terms for the payment, cancellation and exit provisions.
Common separately scoped areas
These requirements are assessed against the agreed scope. RiseSI’s own additional effort to complete included work does not create an additional fee.
Fair change control
Changes to requirements or agreed dependencies are assessed and approved in writing before additional work proceeds. An estimate error or extra effort within RiseSI’s agreed work is a delivery overrun carried by RiseSI.
RiseSI and its clients are expected to deal lawfully and transparently. We do not offer or accept bribes, kickbacks, undisclosed commissions or improper personal benefits. Legitimate fees and commercial arrangements are recorded openly in the relevant agreement.
A practical next step
Tell us about your company, business problem or frustration, current operation or project, the help required and intended outcome. RiseSI reviews your enquiry at no charge to assess fit and confirm the appropriate starting point.
